Lox — Terms of Service

Last updated: 25 September 2026

1. Who we are

Lox is operated by [OWNER: registered legal entity name], [OWNER: registered address], Croatia ("we", "us"). You can reach us at [OWNER: contact email].

2. The service

Lox is a mobile app that reads books you own aloud and lets you ask questions about them. You supply the books; Lox does not sell or provide book content. The question-and-answer features use artificial-intelligence models and are available in two ways:

3. Your account

Some features require an account (email and password, or Google sign-in). Keep your credentials secure; you are responsible for activity under your account. You must be at least 16 years old to create one. Provide accurate information and keep it up to date.

4. Lox Premium subscription

5. Your content

Your books stay yours and stay on your device. We claim no ownership of them. You are responsible for having the right to use the books you import. When you use Premium question-answering, short excerpts of the relevant book and your questions are transmitted through our servers to generate the answer (see the Privacy Policy for details); they are processed to serve your request, not to build a copy of your book on our servers.

6. AI-generated answers

Answers are produced by third-party AI models. They can be wrong, incomplete or misleading. They are provided for convenience and entertainment, and are not professional advice of any kind. Do not rely on them where accuracy matters without checking the source text.

7. Acceptable use

Do not: abuse, probe or overload the service; attempt to bypass quotas, entitlement checks or rate limits; use the AI features to generate unlawful content; resell or provide the service to third parties; or interfere with other users. We may suspend or terminate accounts that do.

8. Availability and changes

We work to keep the service available but do not promise uninterrupted operation. We may change, suspend or discontinue features; if a change materially reduces what a paid subscription delivers, we will give reasonable notice where the law requires it.

9. Disclaimer and liability

The service is provided "as is" to the extent permitted by law. To the extent permitted by law, we are not liable for indirect or consequential damages, and our total liability for claims relating to the service is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited under applicable law, or affects the statutory rights you have as a consumer.

10. Ending the relationship

You can stop using Lox at any time and delete your account in the app's settings or at api.loxreader.app/account/delete. Deleting your account does not automatically cancel a Google Play subscription — cancel that in Google Play. We may terminate or suspend accounts for material breach of these terms.

11. Changes to these terms

We may update these terms. For material changes we will give notice in the app or by email before they take effect. Continuing to use the service after a change takes effect means you accept the updated terms.

12. Governing law

These terms are governed by the laws of Croatia. If you are a consumer in the EU, you also keep the protection of the mandatory consumer-law provisions of your country of residence, and you may use the European Commission's online dispute resolution platform.

13. Contact

[OWNER: registered legal entity name]
[OWNER: registered address]
[OWNER: contact email]